Return Policy
Refurbished Machines
We accept returns within 30 days of the purchase date. A 25% restocking fee applies to all orders. Return shipping and shipping insurance is the sole responsibility of the buyer. If we receive a returned machine and it arrives damaged, we will not accept the return or will issue a partial credit depending on the extent of damage.
New Machines
We accept returns within 30 days of the purchase date for all new, unused machines. If a new machine has been used, we do not accept returns. A 25% restocking fee applies to all new, unused equipment returns. Return shipping and shipping insurance is the sole responsibility of the buyer. If we receive a returned machine and it arrives damaged, we will not accept the return or will issue a partial credit depending on the extent of damage.